✨ Customer Experience, Automation, & Business Operations Consulting
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I can help businesses optimize every stage of the customer journey by uncovering pain points, streamlining processes, and implementing CS/CX strategies that drive satisfaction, loyalty, and growth.
I strengthen business operations and alignment by implementing project/change management strategies, standardizing operating procedures, and creating scalable systems that support long-term success for your company, teams, and customers.
I create intuitive knowledge bases and internal documentation that empower teams, strengthen operations, and keep information flowing seamlessly across the business.
I’m a highly experienced CRM/tooling administrator and implementation specialist. I’ve managed and setup CRM/tooling systems to help businesses streamline their systems, optimize workflows, and deliver smoother, more efficient customer experiences.
As a workflow and automation designer, I build workflow solutions that simplify manual tasks, eliminate bottlenecks, and enable businesses to operate more efficiently and effectively at scale.
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CX/Business Ops Consultant
With over 10 years of experience in customer experience and operations, I help businesses simplify and optimize their processes, implement effective workflows and automations, and scale with ease.
I specialize in CX strategy, automation, CRM administration, and business operations, building efficient systems that drive lasting customer satisfaction and growth.
:linkedin: LinkedIn
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Tiara Dees DBA Nectar Consulting | 2025
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